We’ll help you get FLUX VPN working smoothly
Tell us what happened and which device you use. The support team can help with installation, connection, subscriptions, privacy questions, and account deletion requests.
What we can help with
Start with email and include the details from the checklist below when possible.
We’ll help check the app version, network conditions, protocol choice, and the right server location.
Get help installing the Android app, choosing an APK build, and configuring FLUX VPN on your device.
Ask about plans, trial access, renewals, and account-related requests.
Quick answers
Try another protocol or location, then send us the app version and connection error text.
Choose the closest location, switch protocol, and compare with your normal connection speed.
Use the Universal APK first, then check Android’s install-from-browser permission.
We can point you to the current policy and help with account or data deletion requests.
Before contacting us
- Device model and operating system version.
- FLUX VPN app version and where it was downloaded from.
- Network type: Wi-Fi, mobile data, office network, hotel Wi-Fi, or another connection.
- Subscription or account identifier, if your question is about access.
Useful links
Legal and data requests are handled through the same support flow, with dedicated pages for privacy and deletion.